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Lender EZCORP Must Spend $10M In Refunds, Fines For Prohibited In-Person Commercial Collection Agency Techniques
A lender that is small-dollar been slammed by having a top-dollar penalty by federal regulators whom state that the company’s commercial collection agency techniques violated what the law states.
Until recently, Texas-based loan provider EZCORP provided high-cost, short-term, unsecured payday and installment loans through 500 storefront areas in 15 states, running under names like “EZMONEY payday advances,” “EZ Loan Services,” “EZ Payday Advance,” and “EZPAWN payday advances.”
The organization ceased providing these loans in July 2015, but today the buyer Financial Protection Bureau announced that EZCORP need to pay $7.5 million in refunds to 93,000 clients, together with a $3 million penalty, because of its use that is alleged of business collection agencies techniques.
In line with the CFPB consent purchase [PDF], after supplying clients with short-term loans, EZCORP accumulated debt through illegal visits to customers at their domiciles and workplaces, made empty threats of appropriate action, lied about consumers’ liberties, and revealed customers to bank charges through illegal electronic withdrawals